BillBuddy Review: Best Auto-Switching Energy Service? (2021)

Making sure you’re getting be best deal for your energy, broadband and insurance can be a very time-consuming task. Trawling through all the different suppliers, deals and tariffs to see which one may be better for you, if any. Even remembering when your various contracts are due to end can be irritating enough, let alone finding and switching to a new one.

BillBuddy Review

Fortunately, this is where BillBuddy has stepped in. They take care of all the hard work for you by constantly reviewing the new offers and deals in the market and switching you over to the new provider automatically if they find a deal that will save you money.

The great news is that they’ll also do this for you completely free. Sound too good to be true? Keep reading this BillBuddy review to find out of they’re legitimate!

How Does BillBuddy Work?

When you sign-up to BillBuddy they look at your current contracts, with a focus on your energy supplier. Using this information they search the market to see if they can get you a better deal than what you’re currently paying.

They factor in multiple things like exit fees, length of contract, service price and much more. They claim to be able to save you up to £461 on your energy bill. If you want to get started, go to BillBuddy here and find a cheaper deal in minutes.

Customer Reviews

BillBuddy has a rating of 4.8 out of 5 on TrustPilot with almost 1,000 reviews, 90% of which are excellent. Many of the reviews also commend them on their brilliant customer service and how much money they’ve saved which is always good to see.

Energy Companies – List of Suppliers

This isn’t an extensive list of suppliers as the list is constantly changing, although here are some of the suppliers that are regularly used by BillBuddy.

  • British Gas
  • Bulb
  • EDF Energy
  • OVO Energy
  • SSE Energy – Scottish and Southern Electricity
  • Green Network Energy

How do They Make Money?

In order to offer their service for free to their customers, BillBuddy need to make their money in other ways. Many companies offer incentives to get new customers, which is especially true in the energy market.

When BillBuddy finds you a cheaper deal in the market, they keep this money to run the service.

This is one of the reasons why it can save you so much money when you switch provider, as customer loyalty isn’t rewarded like it once was. Companies often charge long time customers more to help them offer better deals to new customers. So make sure you’re not subsidising other people and get the lower prices for yourself.

One of the drawbacks of this model is that they only include suppliers that offer an incentive to switch. This means that you could find a better deal by yourself as there could be a supplier that doesn’t offer an incentive to join but has a low price.

If you’re happy to manage the process yourself, make sure to read this post on the cheapest UK energy suppliers.

Billbuddy App

Unfortunately BillBuddy doesn’t have an app, although when you sign up you’re given access to their customer portal which is practically the same as an app apart from it doesn’t have those annoying push notifications. So is a win in my book.

They also offer an excellent customer support chat feature where you can ask their chatbot questions, such as how long is left on your contract and how much you’re paying.

Alternatives

If you’re looking for alternatives then make sure to read this post on the best automatic energy switching services. I’ve included information on a number of different providers including Look After My Bills, Flipper, Switchcraft and Switchd.

Is it Easy to Cancel / Unsubscribe?

Yes it’s very easy to cancel the BillBuddy service. You just need to contact their support via email at support@billbuddy.co.uk and they’ll do the rest.

As the contracts for your services like energy and broadband are directly with the supplier, those services will continue as normal. The only change is that Billbuddy will no longer be searching the market for a better deal on your behalf.

Once cancelled, you’ll then be able to switch to any supplier you choose if you’ve seen a particularly good deal that’s caught your eye.

Are There Any Exit Fees?

No there are no exit fees. You are free to leave at any time from the Billbuddy service.

Exit fees may be imposed by certain suppliers depending on the contract that you’re on, although these will be made clear to you before you sign up. You’ll also be given a 14-day cooling-off period when you change supplier so have plenty of time to change your mind if a certain deal isn’t right for you.

Verdict

Overall, BillBuddy is an excellent service that takes all the hassle out of monitoring many of your household bills whilst also saving you money in the process.

It’s one of the few providers that offers multiple comparison services where they also offer help securing the best deal on your broadband and mobile phone.

They’re also working on a home insurance and car insurance comparison service too that will helpfully be ready soon. That will mean they’ll be a one-stop-shop to help you save money on a significant portion of your household bills.

To get started, go to BillBuddy here and start saving money today.